Carmen was great from the start of the experience. She is good at her job and she really shows she cares. I would recommend her to anyone looking to buy a house.
Todd BApr-10-2024
Reviewed by Lexie Marie C for Carmen Bertsch
Lexie Marie CApr-05-2024
Reviewed by Jaedalynn K for Carmen Bertsch
Jaedalynn KApr-02-2024
Reviewed by Mark John G for Carmen Bertsch
The ability to answer all our questions, no matter what time of the day/night it was. How everything was explained in detail, every step of the way. Everyone did a great job. Thank you!!!!
Mark John GJan-17-2024
Reviewed by Mark John G for Carmen Bertsch
Mark John GDec-31-2023
Reviewed by Matthew G for Carmen Bertsch
customer service, industry knowledge & expertise were 10 out of 10!!! Carmen was available basically 24/7, she is phenomenal!
Matthew GDec-04-2023
Reviewed by Mark H for Carmen Bertsch
Carmen was on top of everything from start to finish. She provided excellent customer service and was a rock star from start to finish!
Mark HDec-01-2023
Reviewed by Pilar H for Carmen Bertsch
Very helpful, thoughtful, and thorough with all information needed in buying a home! Always had a great attitude and super knowledgeable when throwing questions her way. Would work with her again.
Pilar HNov-11-2023
Reviewed by Michael Q for Carmen Bertsch
Carmen was extremely patient with our clients thru the whole process. Her communication was incredible as well. Everyone knew every step of the process exactly where we stood and what next steps were.
Michael QNov-10-2023
Reviewed by Michael H for Carmen Bertsch
Carmen has been helpful and available throughout the process of buying a home. Her willingness to go above and beyond really made the experience feel personalized. I couldn't imagine working with anyone else on our home purchase.
Michael HNov-10-2023
Reviewed by Daniel M for Carmen Bertsch
Carmen was available for any questions that my client had. She helped talk them thru the whole process and was always open at any time. I would highly recommend her to anyone looking for a mortgage.
Daniel MOct-26-2023
Reviewed by Winter A for Carmen Bertsch
Winter ASep-13-2023
Reviewed by Itthideth Johnny K for Carmen Bertsch
There was an issue with me switching job and the team went to bat for me and worked it hard to get me closing schedule. It was the amazing team work. The speed in which the team took action was top notch.
Itthideth Johnny KSep-10-2023
Reviewed by Samantha B for Carmen Bertsch
Carmen kept me updated of what was happening every step of the way. She made me feel like I was working with a trusted friend.
Samantha BAug-04-2023
Reviewed by Kim Metzgar for Carmen Bertsch
I’m a title closer, we just finalized a closing with Carmen on the lending side. I could not have been happier with the process and excellent communication throughout the transaction.